you may drop us an E-mail describe the

• needed products
• Quantity of each
• Where to ship

you can also reach our sales department on our direct WhatsApp.

expiry dates are varied according to the product, between 2-5 years.

you can refer to the login section located in the main navigation bar at the top of the page. When the login dialogue is displayed select forgot my password and we’ll email you a new password to the email we have on file for your account. Please follow the unique link provided in the email to set up a new password. Please keep your data safe and do not share your login details or re-use other passwords you may use for other sites.

We accept cards, bank transfer TT or COD (For local buyer only).

All orders are managed by courier shipping company in Malaysia such like FedEx, DHL, UPS etc… Successful orders will be shipped within one or two business days (Monday-Friday). Once your order has been collected from our warehouse, you will receive an email from us confirming that the order is on its way and will provide you with the tracking number.

once your order successful you will receive a confirmation email includes your order details 

If your order does not arrive within the estimated time frame, you can contact our customer support here or WhatsApp us on our direct number. quoting your order number or invoice and your tracking number if you have it . For international orders you may need to speak with your local postal service to find out more about the status of your order.

Order may be subject to import taxes, customs duties, fees and/or VAT (Value Added Taxes) leived by the destination country. Unfortunately we have no control over these charges, and takes no responsibility as they are decided and charged by your local customs office and cannot predict what they may be. Please contact the local customs office in the relevant jurisdiction for additional information on customs policies or duties.

Customs clearance procedures and inspections can cause delays beyond our original delivery estimates. We are not responsible for delay in shipping caused by extraneous factors (such as weather, inspections, incorrect addresses, labor disputes, and/or transportation problems). We cannot be responsible for lost or damaged packages.

All payments made on the site are supported by the Paypal gateway. Payment by credit card is secure, and both the buyer and the seller are protected during the transaction.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.